How do I take care of my Ora Delphine hand bag?
We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for refund or exchange.
We will gladly accept returns and exchanges within 7 days of delivery. Item(s) must be in original condition with tags attached. The recipient will be fully responsible for all shipping charges and documentation needed to return the product. Please use a traceable carrier, and insure your package for the full value of the return merchandise. We are not responsible for return packages lost en route. We cannot accept C.O.D. Keep the Return Tracking Number for your package to monitor the delivery status. Please allow 1-2 weeks for your refund or exchange to be processed. Thank you for understanding.