FAQ

Leather Characteristics
All Ora Delphine items are designed and made of genuine quality leather.  As leather is a natural material, it will change its look and feel over time with use.  Differences in colors, marks and grain are characteristics of the material, which makes each item special and unique.

 

   
How do I take care of my Ora Delphine hand bag?
Treat your Ora Delphine item with love and avoid heat, sunlight, humidity and moisture.  When not in use, keep it protected in the provided dust bag.  To clean, please wipe gently with a soft cloth.

 

   
Return Policy

We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for refund or exchange. We will gladly accept returns and exchanges for full priced purchases within 30 days of original purchase.

All promotional sales are final and non-returnable.  Thank you for understanding.